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Heartsong Farm Healing Herbs: Village Herbalist Nancy Phillips and Apple Grower Michael Phillips
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Your Shopping Basket

Oops! There's nothing in your shopping basket.
We have a remedy for that!

If you're in a mood to browse, we invite you to explore our Farm (or use the menu at left to narrow your search) & take your time -- stay to chat!

If you know exactly what you want, click for a complete list of all our goods (or use the menu below to narrow your search).

If you'd rather stick with more old-fashioned ways:
please use our printable order forms,
or feel free to email us
or give us a call at (603) 636-2286.
Question

Is this just a shopping cart with a cute name?

Answer

No, this is a slightly different system. Because our farm's output is changeable and we need to spend most of our time out in the fields and orchards, we've designed our website to show what we hope will be available. The shopping basket provides a way for you to request products, and for us to communicate with you about their availability.

When we get your request, we check to make sure we can fill it, recalculate the price of the items you requested that we can send you, add shipping and handling, and send you an email advising you of what we can send, and how you can pay us. We reserve your goods for a reasonable period of time to allow you to arrange for payment.

Promptly upon receiving your payment, we ship your goods.

We like the extra steps in this system, because we believe it preserves some of the personal aspects of the transaction. Automated shopping cart systems, when they work right, take the people right out of the exchange. We like a more cordial, personal relationship with folks who buy our produce.

Please note: book orders and Orchard Calling Cards go directly through PayPal. If you are ordering other items at the same time, not to worry -- we are human on this end and we will package your order together.

Question

Okay, I've tried and tried, and now I'm frustrated. Should I just give up?

Answer

Goodness NO! We're sorry for any inconvenience. Help us solve the problem. Write a short email explaining what went wrong and send it directly to the Heartsong Farm websters. We'll get right back to you, do our best to resolve the problem, and arrange for a nice little gift by way of thanks and apology.

Like we keep saying, it's so much better when you come visit us at the farm ...but who's to stand in the way of progress? We've done everything we can to make your online shopping experience humane, efficient, and pleasant, but if you're experiencing difficulties, we need your help to make sure problems don't recur.

If you can't stop by, but you'd rather stick with more old-fashioned ways: please use our printable order forms, or feel free to email us or give us a call at (603) 636-2286.


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Heartsong Farm Healing Herbs: Village Herbalist Nancy Phillips and Apple Grower Michael Phillips btm
website credits
Sienna Moonfire Designs: website creation and maintenance
send website feedback to the Heartsong Farm webster
website by Sienna Moonfire Designs: SiennaMoonfire.com
last updated 12 May 2005 :: 4:28 pm smp Caspar (Pacific) time
this site generated with 100% recycled electrons!
website design and images copyright © 2003-2017 Sienna Moonfire Designs
website content copyright © 2003-2017 Heartsong Farm
all rights reserved, thank you